Moon Crest Villas Limited("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect through the Moon Crest Digital website and how it is used.
1. Information We Collect
- Full name, email address, and phone number provided at checkout or contact.
- Billing address and country for order and compliance records.
- Order details: products purchased, currency, amount, and order status.
- Payment gateway reference numbers and transaction status returned by our payment provider.
We do not collect, transmit, or store card numbers, CVV codes, or any full cardholder data. All card payment details are entered directly on the Wema Bank payment gateway.
2. How We Use Information
- To process orders and deliver purchased digital products or services.
- To provide customer support and respond to inquiries.
- To maintain order and transaction records for accounting and compliance purposes.
- To detect and prevent fraud or unauthorized transactions.
3. Data Sharing
Customer information is shared only with our payment processor (Wema Bank) to the extent necessary to process payments, and is not sold or shared with unrelated third parties.
4. Data Storage
Order records are stored in a secure database. Reasonable technical and organizational measures are used to protect stored data from unauthorized access.
5. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting info@moonavis.net, subject to our legal and accounting record-keeping obligations.
6. Cookies
This website may use minimal, functional cookies (such as shopping cart storage) to support core website functionality. No third-party advertising or tracking cookies are used.
7. Contact
For privacy-related questions, contact info@moonavis.net.